Mashal Technologies (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit or make a purchase from www.mtonline.co.uk.
This policy complies with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who We Are
Business Name: Mashal Technologies
Website: https://www.mtonline.co.uk
Address:
159 Sycamore Close
Bradford
West Yorkshire
BD3 0EA
United Kingdom
Phone: 0784341532
Email: admin@mtonline.co.uk
Mashal Technologies is not VAT registered and sells only within the United Kingdom.
2. What Personal Data We Collect
We may collect and process the following personal data:
a) Information You Provide to Us
- Full name
- Billing and delivery address
- Email address
- Phone number
- Account login details (if you create an account)
- Order details and purchase history
- Messages sent via contact forms or email
b) Automatically Collected Data
- IP address
- Browser type and version
- Device information
- Pages visited and time spent on the site
- Cookies and similar technologies
3. How We Use Your Personal Data
We use your data to:
- Process and deliver orders
- Provide free shipping across the UK
- Communicate about your orders or enquiries
- Manage customer accounts
- Improve website performance and user experience
- Prevent fraud and ensure website security
- Comply with legal obligations
4. Lawful Basis for Processing Data
Under UK GDPR, we rely on the following lawful bases:
- Contract – to fulfil your orders
- Legal obligation – for record keeping and compliance
- Legitimate interests – improving services and preventing fraud
- Consent – for marketing communications (where applicable)
5. Cookies
Our website uses cookies to:
- Enable essential website functions
- Improve performance and usability
- Analyse traffic and visitor behaviour
You can control or disable cookies via your browser settings. Disabling cookies may affect website functionality.
6. Sharing Your Data
We do not sell or rent your personal data.
We may share your data only with trusted third parties such as:
- Payment processors
- Delivery and courier services
- Website hosting and IT service providers
All third parties are required to comply with UK GDPR and keep your data secure.
7. Data Storage & Security
We take appropriate technical and organisational measures to protect your personal data, including:
- Secure servers
- SSL encryption
- Limited access to personal information
We retain personal data only as long as necessary to fulfil the purposes outlined in this policy or as required by law.
8. Your Rights Under UK GDPR
You have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Restrict or object to processing
- Request data portability
- Withdraw consent at any time
To exercise your rights, contact us at admin@mtonline.co.uk.
9. Marketing Communications
We will only send marketing emails if:
- You have given consent, or
- You are an existing customer and the content is relevant
You can unsubscribe at any time using the link in our emails or by contacting us.
10. Children’s Data
Our website is not intended for children under 16, and we do not knowingly collect data from children.
11. Complaints
If you believe we have mishandled your data, you have the right to complain to the Information Commissioner’s Office (ICO):
Website: https://www.ico.org.uk
12. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
13. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact:
Mashal Technologies
📧 Email: admin@mtonline.co.uk
📞 Phone: 0784341532